PracSoft Tutorials

PracSoft Integrated EFTPOS Demo

Watch a demonstration of the new EFTPOS functionality within PracSoft.

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Take 5 with PracSoft - A Quick-Start Guide

This tutorial covers the basic steps necessary to quickly and easily configure PracSoft for first-time use. It may also be used as a quick-reference guide for more experienced PracSoft users.

• View PracSoft QuickStart Guide Live
• Download stand-alone version (1.4MB)
• Download hard-copy Knowledge Base Article

Installing and Configuring HIC Online

This tutorial guides users through the installation and basic configuration of HIC Online for PracSoft.

• View Installing and Configuring HIC Online Tutorial Live
• Download stand-alone version (1.9 MB)

Using HIC Online

Topics covered:

• Activating HIC Online
• Auto-generating Claim Numbers
• Batching Bulk Claims
• The HIC Online Window:
  • Preparing Claim Data
  • Troubleshooting prepared claims
  • Printing Claim Reports
  • Transmitting Claims
  • Requesting Claim Reports from HIC
  • Resolving Exceptions
  • Displaying Claim Status

• View entire Using HIC Online Tutorial (live)(10 MB)
• View Chapters (live)
• Introduction(1.3 MB)
• 1 - Global Settings(1.3 MB)
• 2 - Workstation Settings(500 KB)
• 3 - Practitioner Settings(1.6 MB)
• 4 - Batching Claims(1.7 MB)
• 5 - The HIC Online Window(840 KB)
• 5a - Selecting Claims(870 KB)
• 5b - Preparing Claim Data(870 KB)
• 5c - Printing Claim Reports(750 KB)
• 5d - Transmitting Claims(1.3 MB)
• 5e - Requesting Results(700 KB)
• Download entire stand-alone version (11 MB)
• Download supporting documentation

Using HIC Online - Resolving Exceptions

Topics covered:

• Resolving Exceptions
• Requesting Reports
• Claim Status

• View Using HIC Online - Resolving Exceptions Tutorial Live (2.3 MB)
• Download stand-alone version (3.5 MB)