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Medclaims

Installation of medclaims

    Q. I am using an accounting system with Medclaims, but I want to swap to PracSoft. Please advise me of how to convert that over to your program.

    There are two main points to follow:

    1. For Medclaims with PracSoft it is necessary to lodge another application with the HIC which will have a new Minor ID - this will require a re-install of the DPS. We support using either IBA or Mednetwork as communications carriers - the choice is yours. This will require you to set up either IBA Messenger or Medcoms software too.
    2. The second important point - when changing from Medclaims on one system to Medclaims on another system, it is recommended that you stop tramsmitting for 2 weeks just prior to change over. This is to allow all your old system's exception and payment notifications to come through to your old system. Otherwise PracSoft will be receiving these details for claims that it knows nothing about.

Adding a voucher to an already batched claim where the visit details have not been recorded in PracSoft?

    Solution!

    1. Record the visit.
    2. From the menu bar select PROCESSING - RECEIPT BULK PAYMENTS - MEDICARE.
    3. Ensure the appropriate claim number is in the "Claims Selected For This Receipt" box. Click OK.
    4. Click ADD VOUCHER.
    5. Locate the voucher to be added. Click on the cell in that row.
    6. Select the details of the visit just recorded. Click ADD VOUCHER. Click SAVE.
    7. Click CLOSE.

Altering Contents of Claims

    After you've sent a claim electronically, don't alter the contents of the claim until you've received the data back from the HIC.

Claim Reports - Reprinting

    To reprint the Medclaims report for a claim, in the 'List of Claims Available but Not Selected to Send', right-click on the claim. Then left-click Print Claim Report.

Resubmitting Part-Paid Vouchers

    DO NOT resubmit part-paid vouchers. Instead, accept the adjustment and rebill the items that were not paid.

Removing Medicare Vouchers from Batches

    When PracSoft determines which vouchers will be grouped in the next claim, it starts from the earliest unbatched visits up to the maximum number of vouchers per claim you have set. Sometimes you may wish to remove one of these vouchers from the claim prior to electronic lodgement.

    Solution!

    1. From the menu bar select PROCESSING - RECEIPT BULK PAYMENTS - MEDICARE.
    2. Ensure the appropriate claim number is in the "Claims Selected For This Receipt" box. Click OK.
    3. Locate the voucher to be removed and click on a cell in that row.
    4. Click RESUBMIT, and confirm by clicking YES. This voucher is no longer batched in a claim. It will be incorporated in the next claim to be batched for this doctor.

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