Values

• The Company's core values centre on improving the quality and efficiency of health care service delivery by providing tools to help health professionals deliver the highest quality care.
• HCN is committed to maintaining the highest ethical standards in delivering quality products and services to its customers.

People

• Promote leadership and create a high performance team environment

Responsibility

• HCN acknowledges that personal health information is sensitive. The secure transfer, storage and disposal of personal health information are paramount to protecting and maintaining privacy.
• We are committed to ethical and appropriate practices to maintain the expectations of the community for the security, privacy and integrity of personal health information.
• HCN is committed to ensuring that any complaints are dealt with efficiently and effectively
• The Company respects doctors' clinical independence and decision-making abilities
• HCN recognises that, as a commercial entity operating in a primarily publicly funded health environment, some cultural differences may arise. The challenge for HCN is in ensuring its values reflect a capacity to reconcile commercial imperatives and the public good.

Policy Development

The Company continuously evaluates its position and has been proactive in identifying areas for policy development.