Training
HCN provides on-site, classroom and internet based training.
e-Learning is web-based training that offers a rich and interactive learning experience for all HCN customers. e-Learning allows you to learn at your own pace - when it suits you and at convenience.
e-Learning customers can access the interactive training materials by selecting the "e-Learning" tab below to login.
For more information about e-Learning, contact our HCN Training Consultants on 1300 300 161.
To view full session details or register, double click the required session line, or click the Show Selected.... button.
What We Offer
The topics covered below are those more widely used areas of the training program.
Training can be customised and tailored to suit your individual, company, or organisation's requirements. Please contact the HCN Training Consultant on 1300 300 161 (select menu option 3) for more information.
Medical Director Training
- Entering effective progress notes with minimal typing
- Designing and using shortcuts in progress notes
- Using clinical tools to provide data for SIPs and Care Plans
- Understanding coding in Medical Director
- Database cleansing - cleaning up patients’ past medical history, current medications and recall lists
- Using ‘actions’ as a clinical tool for the paperless practice
- Adding diagrams or photos to your patient record
- Designing an effective practice recall and reminder system for your practice
- Customising Medical Director for your preferences
- Using Letter Writer – creating, modifying and importing templates
- Generating patient summaries
- Creating shortcuts to use in care plans
- Sending and receiving encrypted emails with MD Exchange
- Advanced database searching
- MDStats
- Creating and importing patient handouts
- Other new features in Medical Director 3 and timesaving tips and shortcuts to help with data collection and professional accreditation.
PracSoft Training
- Overview of Appointment Book
- Making Patient Appointments
- Overview of the Waiting Room
- Adding and editing patient details
- Processing patient visits
- Institutional Billing
- OPV & OVV Checking
- Patient Claiming
- Processing payments after date of visit
- Editing vouchers and reversing receipts and accounts
- Medicare Online for DVA and Medicare
- Removing a voucher from a batch
- Using Medicare Online to forward immunisation details
- Generating Processing and Payment Reports
- Resolving Exceptions
- Day sheets and other Reports
- Sending internal messages
Blue Chip Training
- Opening & Searching Patient Files
- Making & Editing appointments for new & existing patients
- Managing referrals for new & existing practitioners in Blue Chip
- Creating Patient Accounts
- Invoicing & Receipting
- Patient Claiming
- Medicare Online
- Simple Correspondence
- Banking
- Understanding the Day Sheet and other common reports
