Training
HCN provides on-site, classroom and internet based training.
e-Learning is web-based training that offers a rich and interactive learning experience for all HCN customers. e-Learning allows you to learn at your own pace - when it suits you and at convenience.
e-Learning customers can access the interactive training materials by selecting the "e-Learning" tab below to login.
For more information about e-Learning, contact our HCN Training Consultants on 1300 300 161.
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Click the "blue" button to view an introduction video 
Click the "orange" button to view a demonstration video 
Topics
Blue Chip 2.7 Introduction Blue Chip 2.7 Demonstration Blue Chip 2.8 Demonstration Features New account screen Monthly close off Patient Files Create a new patient's file Opening an existing patient's file Other methods to search for existing files Entering patients details Using patients notes Referrals Entering a patients referral Entering a referral from a new practitioner Entering a referral from a practitioner with the same surname Making an Appointment Make an appointment for an existing patient with a current referral Make an appointment for a new patient Make an appointment for an existing patient with an expired referral Make a double booking Make recurring or multiple appointments Print an appointment list Find a booking Modifying an Appointment Manage referrals from the appointment book Edit an appointment using appointment wizard Edit an appointment using calendar & time controls Edit practitioner name or appointment type Direct edit Cancel an appointment Delete an appointment Create Accounts Create account for a private patient Create multiple accounts for a single patient Changing the accounts addressee Using the parents database Entering a new health fund Printing labels Estimates Estimate for private patient with no health insurance Estimate for known gap Estimate for standard gap Invoicing & Receipting Using tyro integrated payments NEW Combined invoice & receipt Invoice only Receipt only Making a prepayment Multiple procedures - outpatients Multiple procedures - inpatients Using a prepayment Receipt pre-existing invoice Receipting multiple patients Receipting part or gap payments Overpayments Prepayments Set up and apply discounts Grant discounts Creating a bulk billing invoice Create a MABB invoice Adjustments Adjusting a paid invoice & receipt Adjust a receipt Reverse a receipt Reverse an invoice Adjust paid invoice before banking Adjust receipt before banking Write offs & Refunds Full & partial write off Refund an allocated payment after banking Refunding a credit payment Adjust a paid invoice after banking Refund a prepayment Banking Processing cash and cheques Processing eftpos Medicare Online Sending a claim Medicare Easyclaim Using the easyclaim facility with an integrated eftpos system 
Receipting a bulk bill easyclaim Creating and sending a claim using the easyclaim functionality Medicare Eclipse Creating the eclipse imc account Receipting a claim Creating and sending a claim Patient Claiming Creating the patient claim Recalls Assigning a patient to a recall program Enacting a telephone and letter based recall program Correspondence Create correspondence and sending for review Create correspondence and deferring printing Create correspondence and printing from the patient file
Medical Director
Call 1300 788 802
PracSoft
Call 1300 788 802
Specialist Products
Call 1300 300 161
Knowledge Solutions
Call 1800 643 850
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Catalyst is an innovative, new Australian Medicines Information supporting clinicians at the point of care.
Catalyst is an innovative, new Australian Medicines Information supporting clinicians at the point of care.