PracSoft

PracSoft is Australia's most popular practice management software. More than 3,500 practices nationwide manage their practice workflows using our software. PracSoft lets you run your practice efficiently, allowing you more time to spend on patient interaction. PracSoft installed with Medical Director provides the full suite of leading practice management and clinical tools required for today’s busy practice.

Practice Management

PracSoft is the practice management solution that covers all the essential needs of a modern practice. Appointments, billing, claiming, reporting and other essentials are all provided in this comprehensive software package. PracSoft is used in a variety of settings ranging from general practice, specialist practice, Allied Health and hospitals and is also suitable to use in many other practice settings. PracSoft includes comprehensive patient file screens, straight-forward patient accounting, 14 customisable fee columns, easy lodging of Medicare and Veterans Affairs claims, multiple bank accounts with nine levels of security, statements for institutional and private patients, and an extensive reporting module. Streamlined claiming solutions in PracSoft have never been easier. Standard features of PracSoft are Medicare Australia Online Claiming, DVA Streamlined claiming and Integrated Medicare Easyclaim (Medicare's EFTPOS based claiming solution). The unique combination of Online and Integrated Easyclaim in PracSoft is now used by the majority of our customers to provide the best claiming method for individual practice and patient needs. Claiming is easy, saves the practice staff time, and it is also very convenient for your patients.

Billing

PracSoft looks for opportunities to maximise your billing capabilities and ensures accurate billing. It allows thorough checking of amounts charged at close of business, proactively warns of outstanding accounts when booking appointments and reminds reception that there is money owing when a patient arrives in reception.

Integrated EFTPOS

PracSoft users can benefit from easy processing of payments through the Integrated EFTPOS functionality in PracSoft. Integrated EFTPOS delivers many benefits to the busy practice – quick, easy payment processing and no re-keying of information. Currently PracSoft integrates with Tyro EFTPOS terminals.

SMS Reminders

SMS Reminders is a cost effective method of communication with your patients. Whether it's reminding your patients about their appointments or to alert patients to services or as a reminder for seasonal visits such as influenza vaccinations. SMS is fast, easy and saves you time – it has become one of the most popular methods of communication today. Simply register, purchase credits and start sending your SMS reminders.

Easy to Use and Modern Interface

PracSoft has recently undergone a ‘facelift’. The modern, new user interface is easy to navigate and requires very little training and has been designed to suit Australian medical practice workflows in consultation with professional medical practice staff. All HCN products are designed to ensure ‘minimal clicks’ to suit time poor medical professionals.

PracSoft is the most popular practice management solution in the Australian marketplace today.  It is intuitive and easy to use and includes all the features the modern medical practice needs to efficiently manage patient flows.

These features include:

Introduction
This document is intended only as a guide to assist practices in identifying their computer hardware, Operating
System and software requirements. HCN recommends that practices consult a Microsoft Certified Technician
to determine requirements and licencing to meet their individual needs.

System Recommendations are minimum guidelines. Actual requirements will vary based on your system
configuration, installed applications and usage.

Download a copy of system requirements for PracSoft.

The following HCN applications are covered by this guide:

• Medical Director 3.11,
• PracSoft 3.11,
• Medical Director 3.11 with Blue Chip 2.6,
• Blue Chip 2.6 only.

Medical Director 3.11 and PracSoft 3.11.

• Only 32bit Operating Systems are supported.
• Windows XP Home Service Pack 2 (Standalone or Peer to Peer with other XP Home workstations only).
• Windows XP Pro Service Pack 2.
• Windows Server 2003 Service Pack 2 (including SBS).
• Windows Server 2008.
• Windows Vista Business, Ultimate and Enterprise. (Windows Vista Home Basic and Home Premium will install Medical Director and PracSoft 3.11 but are not recommended. These Operating Systems should not be used in a Server role.)
• Windows 7 (32-bit)

Medical Director 3.11 with Blue Chip 2.6.

• Only 32bit Operating Systems are supported.
• Windows XP Pro Service Pack 2.
• Windows Server 2003 Service Pack 2 (including SBS).
  For Blue Chip users on Windows Server 2000 SP4, install Microsoft KB 835732 if you wish to use THELMA Inpatient Medical Claiming (IMC).
• Windows Server 2008.
• Windows Vista Business, Ultimate and Enterprise.
  
  • Windows Vista Home Basic and Home Premium will install Medical Director 3.11 but is not recommended. These Operating Systems should not be used in a Server role.
  • Windows Vista Service Pack 1 is a requirement for Blue Chip users on Vista who wish to use THELMA Inpatient Medical Claiming (IMC).
• Windows 7 (32-bit)
• Citrix Presentation Server 4.

Blue Chip 2.6 only.

• Only 32bit Operating Systems are supported.
• Windows XP Pro Service Pack 2.
• Windows Server 2003 Service Pack 2 (including SBS).
  
  • For Blue Chip users on Windows Server 2000 SP4, install Microsoft KB 835732 if you wish to use THELMA Inpatient Medical Claiming (IMC).
• Windows Server 2008.
• Windows Vista.
  
  • Windows Vista Service Pack 1 is a requirement for Blue Chip users on Vista who wish to use THELMA Inpatient Medical Claiming (IMC).
• Windows 7 (32-bit)
• Citrix Presentation Server 4.

Important Information Regarding Support for Windows 2000 and Windows 2000 Server

• New Installations of Medical Director/PracSoft 3.11 or Blue Chip 2.6 will not support Windows 2000 and Windows 2000 Server.
• Upgrades of previous versions of Medical Director/PracSoft to 3.11 or previous versions of Blue Chip to 2.6 will support Windows 2000 and Windows 2000 Server.
• It is anticipated that future releases of Medical Director/PracSoft (after 3.10) and Blue Chip (after 2.6) may not support Windows 2000 or Windows 2000 Server. Please consult this document for updated information as it is released. The Recommended System Requirements are always available from the HCN Knowledge Base at http://www.hcn.net.au/support/kb.asp or by contacting HCN Technical Support on 1800 788 802.

Medical Director, PracSoft and Blue Chip are distributed with the free Microsoft SQL Express (Max 4GB database limit). If practices wish to use a full Microsoft SQL Server product, the following are supported versions.

• Microsoft SQL Server 2000 Service Pack 3a (Service Pack 4 recommended)
• Microsoft SQL Server 2005 Service Pack 2 (Service Pack 3 recommended)
• Microsoft SQL Server 2008

Microsoft Office Products
Blue Chip requires a minimum of Microsoft Word 2000 for word processing and a minimum of Microsoft Excel
2000 for the Blue Chip Reporting Module. Blue Chip Day Surgery requires a minimum of Microsoft Access 2000 or Access 2003.

Preamble
If you are buying new computers the following specifications are recommendations. If you have existing hardware that does not meet these recommendations you can call HCN Technical Support to discuss suitability.

Terminal Services and Citrix
Many HCN customers are using Terminal Services and a few Citrix as an operating environment. These environments generally require a qualified professional technician to manage and configure. HCN support services are limited to the operation of HCN software in these environments.

What's New in PracSoft

PracSoft streamlined claiming

PracSoft is the only practice management solution that has Medicare Easyclaim fully integrated into the software.  This means no more re-keyeing and data entry errors.  Your patients can now obtain their rebate in the practice within 11 seconds.  More than 1,500 practitioners are now using this revolutionary, EFTPOS based claiming solution in PracSoft.

New MBS updates for May 2010 are available for download  click here