Medical Director
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Overview
Features
Requirements
What's New
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Medical Director is used by more than 17,000 clinicians every day, making it Australia's No. 1 choice for clinicians. Medical Director revolutionised the clinicians' desktop more than 10 years ago and is Australia’s leading clinical software package.
Clinicians can rest assured that through the logical workflows our software drives positive health outcomes for patients. Medical Director is used in many clinical settings, including general practice, hospital pre-admission clinics, specialist practices, allied health and multidisciplinary clinics. Medical Director is the flagship product of Health Communication Network, a company dedicated to Australia’s eHealth strategy and implementation of those projects that drive positive health outcomes.

The Most Comprehensive Set of Clinical Tools
Medical Director contains the most comprehensive set of tools for clinicians in Australia. No other clinical software product matches the comprehensive set of clinical tools, summaries, assessments and resources contained in Medical Director. Most vendors in the Australian health market design and develop add on tools specifically for use with our products, proving that HCN products are accepted to be the most used products in the Australian health sector.
Secure Communication between Clinicians
Medical Director includes robust tools to facilitate the secure exchange of patient information between clinicians. MDExchange is HCN’s secure communication system which is part of the core product and fully supported by HCN Technical Support. Our secure communication component is free to all Medical Director subscribers and facilitates the flow of discharge summaries, reports and referrals. Your network of clinicians is contained within the Medical Director address book and includes functionality which allows for sending of letters with one click from within the Letter Writer.
ePrescribing
ePrescribing is a standard feature of Medical Director through our partnership with eRX Script Exchange. The workflows have been designed with minimal disruption to the clinicians and delivers Dispense Notifications to those clinicians who choose to receive them. This delivers a foundation element for improved patient safety, medication compliance and safe communication between the clinician and the pharmacist.
Filmless Imaging Technology
Medical Director has the ability to receive a patient’s radiological images directly into the clinical record, associated with the written report. Filmless Imaging Technology (FIT) from DDI Health is the image streaming web server that your Radiology provider implements within their digital environments to ‘stream the image view’ into the Results window adjacent to the Radiologist’s report, providing you with a simple and quick way to view these images with your patient enabling a more efficient and informative consultation.
Aged Care
The eLink: iCare partnership delivers another cornerstone for those clinicians who are dedicated to the care of Australia’s aged community. Clinicians using Medical Director can now capture and share patient information with the market leading Aged Care software vendor, giving clinicians more time to dedicate to their patients and ensure that the correct information is being captured in the Aged Care setting.
Medical Resources
MDReference is a gold standard web-based library of clinical resources, like Harrison’s Principles of Internal Medicine and John Murtagh’s General Practice series. Containing more than 100 resources and supplied as a standard feature in Medical Director, clinicians have quick easy and fully integrated access to textbooks, journals, medicines information, clinical guidelines and more with the click of a button. Medical Director now delivers independent drug monographs, supplied by Phoenix Medical Publishing, to clinicians’ desktops. Access evidence based drug, drug-class and complementary medicines monographs, developed independently of drug company influence. Medical Director contains superior product information and consumer medicines information, which is updated daily and delivered to subscribers’ desktop through the HCN automatic update utility every month.
How to order?Call 1300 300 161 (select menu option 1) or email questions before you buy.1 Source: MSIA independent research May 2010
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Medical Director is the most robust, feature rich clinical software product available in Australia today and is trusted by 17,000 clinicians daily to manage their patients' clinical information.
These features include:
Prescribing and ePrescribing Progress notes (type it, talk it or fast key it) Drug interaction checking - 16 safety checks instantly with each prescription Online pathology and radiology Filmless Imaging Technology Clinical resources and medical content Immunisations Growth charts Secure electronic referrals and communication Acupuncture module Travel medicine Patient education and nutrition leaflets Past medical history Actions and recalls Calculators
- Gestational
- Weight and BMI
- Respiratory
- Cardiovascular risk
Create and save medication recipes MDToolbox Clinical assessment tools
- Asthma action plan
- Care plan
- Edinburgh post natal depression
- Geriatric depression
- ATSI health assessment
- Medication review
- Mini mental state examination
- Pain assessment
- Physical activity assessment
- Hamilton rating scale for depression
Record pap smears and obstetrics Letter Writer with supplied templates Statistical tools Monthly drug database updates National Inpatient Medication Chart and nursing home medication charts Linking to aged care facilities Record drug protocols Surgical audit tool (SAT) Database search tool Built-in backup and recovery tools Robust support, training and knowledge base articles Medical Director links seamlessly with PracSoft
MDStats facilitates the analysis of patient data for submission to the APCC and to compare to National Performance Indicators (NPI) -
Introduction
This document is intended only as a guide to assist practices in identifying their computer hardware, Operating
System and software requirements. HCN recommends that practices consult a Microsoft Certified Technician
to determine requirements and licencing to meet their individual needs.System Recommendations are minimum guidelines. Actual requirements will vary based on your system
configuration, installed applications and usage.Download a copy of system requirements for Medical Director.
The following HCN applications are covered by this guide:
- Medical Director 3.11,
- PracSoft 3.11,
- Medical Director 3.11 with Blue Chip 2.6,
- Blue Chip 2.6 only.
Medical Director 3.11 and PracSoft 3.11.
- Only 32bit Operating Systems are supported.
- Windows XP Home Service Pack 2 (Standalone or Peer to Peer with other XP Home workstations only).
- Windows XP Pro Service Pack 2.
- Windows Server 2003 Service Pack 2 (including SBS).
- Windows Server 2008.
- Windows Vista Business, Ultimate and Enterprise. (Windows Vista Home Basic and Home Premium will install Medical Director and PracSoft 3.11 but are not recommended. These Operating Systems should not be used in a Server role.)
- Windows 7 (32-bit)
Medical Director 3.11 with Blue Chip 2.6.
- Only 32bit Operating Systems are supported.
- Windows XP Pro Service Pack 2.
- Windows Server 2003 Service Pack 2 (including SBS).
For Blue Chip users on Windows Server 2000 SP4, install Microsoft KB 835732 if you wish to use THELMA Inpatient Medical Claiming (IMC). - Windows Server 2008.
- Windows Vista Business, Ultimate and Enterprise.
- Windows Vista Home Basic and Home Premium will install Medical Director 3.11 but is not recommended. These Operating Systems should not be used in a Server role.
- Windows Vista Service Pack 1 is a requirement for Blue Chip users on Vista who wish to use THELMA Inpatient Medical Claiming (IMC).
- Windows 7 (32-bit)
- Citrix Presentation Server 4.
Blue Chip 2.6 only.
- Only 32bit Operating Systems are supported.
- Windows XP Pro Service Pack 2.
- Windows Server 2003 Service Pack 2 (including SBS).
- For Blue Chip users on Windows Server 2000 SP4, install Microsoft KB 835732 if you wish to use THELMA Inpatient Medical Claiming (IMC).
- Windows Server 2008.
- Windows Vista.
- Windows Vista Service Pack 1 is a requirement for Blue Chip users on Vista who wish to use THELMA Inpatient Medical Claiming (IMC).
- Windows 7 (32-bit)
- Citrix Presentation Server 4.
Important Information Regarding Support for Windows 2000 and Windows 2000 Server
- New Installations of Medical Director/PracSoft 3.11 or Blue Chip 2.6 will not support Windows 2000 and Windows 2000 Server.
- Upgrades of previous versions of Medical Director/PracSoft to 3.11 or previous versions of Blue Chip to 2.6 will support Windows 2000 and Windows 2000 Server.
- It is anticipated that future releases of Medical Director/PracSoft (after 3.10) and Blue Chip (after 2.6) may not support Windows 2000 or Windows 2000 Server. Please consult this document for updated information as it is released. The Recommended System Requirements are always available from the HCN Knowledge Base at http://www.hcn.net.au/support/kb.asp or by contacting HCN Technical Support on 1800 788 802.
Medical Director, PracSoft and Blue Chip are distributed with the free Microsoft SQL Express (Max 4GB database limit). If practices wish to use a full Microsoft SQL Server product, the following are supported versions.
- Microsoft SQL Server 2000 Service Pack 3a (Service Pack 4 recommended)
- Microsoft SQL Server 2005 Service Pack 2 (Service Pack 3 recommended)
- Microsoft SQL Server 2008
Microsoft Office Products
Blue Chip requires a minimum of Microsoft Word 2000 for word processing and a minimum of Microsoft Excel
2000 for the Blue Chip Reporting Module. Blue Chip Day Surgery requires a minimum of Microsoft Access 2000 or Access 2003.Preamble
If you are buying new computers the following specifications are recommendations. If you have existing hardware that does not meet these recommendations you can call HCN Technical Support to discuss suitability.Server / Standalone Workstation CPU Intel Quad-Core (or equivalent) or better Intel Core2 Duo Processor (or equivalent) or better RAM 3 GB or higher 2 GB or higher Monitor Minimum resolution of 1024x768 at 16-bit colour. CD/DVD A drive capable of reading CDs and DVDs is required for software installation. Hard Disk HCN Software occupies approximately 1.5 GB of drive space. Minimum of 1 GB Free space. The actual space required to operate all software will be determined by the range of your activities. Large Hard Drives are now inexpensive and the minimum recommended size is 320Gb -500 GB. If you require further information consult a suitably qualified professional or call HCN Technical Support. Printers PracSoft requires a Windows printer to run. HCN recommends any middle to high range Windows printer determined by the intended workload.
Multifunction Printers are not recommended for Blue Chip.Scanners Medical Director and Blue Chip require that scanners be TWAIN-compliant. Internet It is recommended that each computer have internet access to take advantage of HCN Automatic Updates. Backup And Disaster Recovery All businesses that have “mission critical” data should have a full disaster recovery plan in place. This will require a full backup and restore facility for at a minimum the practice Server, but could offer significant benefit if extended to all computers that perform important functions or store practice data. This will allow you to restore the Operating System, Network settings, Applications and all data stored on the Server. While this has the impact of initial setup costs, it will provide comprehensive coverage in the event of a failure. Consider the value to your practice of your Clinical and Billing data, and “downtime” in the event of a major failure. HCN recommends that practices consult a suitably qualified professional to establish your needs in this area. Terminal Services and Citrix
Many HCN customers are using Terminal Services and a few Citrix as an operating environment. These environments generally require a qualified professional technician to manage and configure. HCN support services are limited to the operation of HCN software in these environments. -
What's New in MD/PS3.11
(Released 1 March 2010)
ePrescribing
Facilitated by eRx Script Exchange, an Australia- wide Internet based gateway allowing prescriptions to be sent electronically and securely between Doctors and pharmacies. More than 3,000 clinicians already use ePrescribing and most have opted to receive dispense notifications back into Medical Director.
New Medical Content
Product Information sheets (PIs), Consumer Medicines Information (CMIs) and Independent Drug Monographs supplied by Phoenix Medical Publishing.
Why Phoenix?
Australian-owned Phoenix Medical Publishing develops independent, evidence-based medicines information products that support quality health outcomes for clinicians.
Because Phoenix Medical Publishing is not affiliated with any pharmaceutical company, they guarantee the autonomy of the product information they provide. Content in the independent drug monographs is derived from a wide range of current, reliable sources and is updated continuously by editorial pharmacists. As independent publishers, they incorporate the latest safety-related information updates from Australian and international sources.
HCN, together with Phoenix is committed to providing relevant, high-quality drug information resources to healthcare professionals.
National Inpatient Medication Chart (NIMC)
A new NIMC wizard has been added to Medical Director to facilitate the easy completion of these medication charts. The charts have also been updated to reflect the latest charts in use, according to the guidelines provided by the Department of Safety and Quality.
Support for new Windows Operating Systems
Medical Director 3.11 and PracSoft 3.11 now supports Microsoft Windows 7 (32-bit), Windows Server 2008 and SQL Server 2008.
Also ...
- Practice accreditation improvements in Documents, Letter Writer and Investigation Results
- ‘Send Letters via MDExchange’ button added to the Letter Writer toolbar
- Search for immunisations that have not been administered
- Updates to Travel Medication
and more...
Take advantage of this special offer and purchase AusDI Advanced one-year online subscription now for only $195...
