Blue Chip
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Overview
Features
Requirements
What's New
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Blue Chip is designed with the modern specialist practice in mind. It is a robust software application that delivers solutions for most practice configurations and business models.
Blue Chip is the result of 20 years of knowledge and experience from listening to the needs of specialist practitioners in every discipline and is used in more than 870 practices in Australia. Practices that deal with complex partnership arrangements and billing scenarios benefit from the use of this product in their environments. Whilst Blue Chip’s customer base is mostly made up of specialist practices, it is also used in larger general practice settings and private day surgery hospital environments.

Appointments
Blue Chip offers various appointment book options for practices to choose from. The latest addition is the new Outlook Style appointment book, which gives one-glance visibility to your practice’s patient flow, view multiple practitioners side by side, view a day a week or month in advance. Easily identify double bookings, colour coded appointment types and many other features allow the practice staff to manage their practice resources efficiently.
SMS Reminders
SMS Reminders is a cost effective method of communication with your patients. Whether it’s reminding your patients about their appointments or to alert patients to services or as a reminder for seasonal visits such as influenza vaccinations. SMS is fast, easy and saves your time – it has become one of the most popular methods of communication today. Simply register, purchase credits and start sending your SMS reminders.
Billing
The billing module in Blue Chip allows for many complex billing scenarios, from pre-payments to final settlement of accounts, your practice can manage billing requirements quickly and easily.
Integrated EFTPOS
Blue chip users can benefit from easy processing of payments through the Integrated EFTPOS functionality within Blue Chip. Integrated EFTPOS delivers many benefits to the busy practice – quick, easy payment processing and no re-keying of information. Currently Blue Chip integrates with Tyro EFTPOS terminals.

Day Surgery Module
Blue Chip Day Surgery can be purchased either as a stand-alone module, or linked to HCN's Blue Chip specialist billing application, to provide a superior level of integration to speed up data entry and ensure the accuracy of that information. Blue Chip Day Surgery is easy to use yet fully featured in the areas of:
- Patient episodes
- Statutory reporting
- Management reports
The Day Surgery module makes the most complex statutory reporting an easy task.
Informed Financial Consent – Patient Estimates
Your patients are kept fully informed about their financial obligations prior to their procedure with Blue Chip’s informed financial consent feature, which easily converts estimates into invoices (no need for re-keying of data).
Online Claiming – Medicare
Blue Chip has Medicare online claiming functionality to manage your bulk bill or patient claiming requirements.
Security and Banking
Blue Chip allows you to restrict user access with password protection to various levels of banking, and reporting options.
Reporting
Blue Chip contains a substantial number of reports for appointments, billing and claiming. The reports are easy to use and are constantly updated to improve practice efficiency.
How to order?Call 1300 300 161 (select menu option 1) or email questions before you buy. -
Blue Chip is a robust software product that delivers solutions for most complex medical practice configurations and business models. Blue Chip has all the features required to run your practice efficiently.
These features include:
Outlook style appointment book allows drag and drop functionality. You can also view by a single day, week or month or alternatively by individual or multiple practitioner/s Extensive billing capability allowing multiple accounts, discounts, separate service item lists etc. Reporting is easy to use and designed to access additional information from Blue Chip using user-defined criteria to produce information for further analysis and printing SMS Reminders reduces no-shows and saves your practice time and money Integrated EFTPOS Informed financial consent providing cost estimates directly out of Blue Chip to your patient Online claiming through Medicare Online and DVA Security module which allows you to control user access to sensitive information Quick and easy to manage your practice's banking needs Robust reporting module Store images in patient files Integrates with Microsoft Word for creating correspondence Manage referrals effortlessly HCN automatic updates for MBS & RMFS delivered directly to your desktop as well periodic updates -
Introduction
This document is intended only as a guide to assist practices in identifying their computer hardware, Operating
System and software requirements. HCN recommends that practices consult a Microsoft Certified Technician
to determine requirements and licencing to meet their individual needs.System Recommendations are minimum guidelines. Actual requirements will vary based on your system
configuration, installed applications and usage.Download a copy of system requirements for Blue Chip.
The following HCN applications are covered by this guide:
- Medical Director 3.12.1,
- PracSoft 3.12.1,
- Medical Director 3.12.1 with Blue Chip 2.8.2,
- Blue Chip 2.8.2 only.
*Terminal Services and Citrix
Many HCN customers are using Terminal Services and a few Citrix as an operating environment. These environments generally require a qualified professional technician to manage and configure. HCN support services are limited to the operation of HCN software in these environments.
Microsoft SQL
Medical Director, PracSoft and Blue Chip are distributed with the free Microsoft SQL Server 2005 Express Edition (Max 4GB database limit). If practices wish to use a full Microsoft SQL Server product, the following are supported versions.
- Microsoft SQL Server 2005 Service Pack 2 (Service Pack 4 recommended)
- Microsoft SQL Server 2008 R1
- Microsoft SQL Server 2008 R2
Microsoft Office Products
Blue Chip requires a minimum of Microsoft Word 2003 for word processing and a minimum of Microsoft Excel 2003 for the Blue Chip Reporting Module. Blue Chip Day Surgery requires a minimum of Microsoft Access 2003.
Blue Chip is not compatible with 64bit versions of Microsoft Office products.Hardware
If you are buying new computers the following specifications are recommendations. If you have existing hardware that does not meet these recommendations you can call HCN Technical Support to discuss suitability.
Server / Standalone Workstation CPU Intel Quad-Core (or equivalent) or better Intel Core2 Duo Processor (or equivalent) or better RAM 4 GB or higher
Note: 8 GB or higher for Windows Small Business Server (SBS) 2011 Standard 64-bit
2 GB or higher Monitor Minimum resolution of 1024x768 at 16-bit colour. CD/DVD A drive capable of reading CDs and DVDs is required for software installation. Hard Disk HCN Software occupies approximately 1.5 GB of drive space. Minimum of 1 GB Free space. The actual space required to operate all software will be determined by the range of your activities. Large Hard Drives are now inexpensive and the minimum recommended size is 320Gb - 500 GB. If you require further information consult a suitably qualified professional or call HCN Technical Support. Printers PracSoft requires a Windows printer to run. HCN recommends any middle to high range Windows printer determined by the intended workload.
Multifunction Printers are not recommended for Blue Chip.Scanners Medical Director and Blue Chip require that scanners be TWAIN-compliant. Internet It is recommended that each computer have internet access to take advantage of HCN Automatic Updates. Backup And Disaster Recovery All businesses that have ‘mission critical’ data should have a full disaster recovery plan in place. This will require a full backup and restore facility for at a minimum the practice Server, but could offer significant benefit if extended to all computers that perform important functions or store practice data. This will allow you to restore the Operating System, Network settings, Applications and all data stored on the Server. While this has the impact of initial setup costs, it will provide comprehensive coverage in the event of a failure. Consider the value to your practice of your Clinical and Billing data, and ‘downtime’ in the event of a major failure. HCN recommends that practices consult a suitably qualified professional to establish your needs in this area. -
What is New in Blue Chip 2.8.2
March 2012
Medicare Easyclaim
Blue Chip has developed an intuitive solution that combines Medicare Online and Medicare Easyclaim to bring you the complete online claiming solution. Medicare Easyclaim is a system that allows patients to claim instant Medicare benefits at the practice, via your Tyro EFTPOS terminal. You can process Patient Claiming and Bulk Bill via Medicare Easyclaim using Blue Chip’s Integrated Easyclaim functionality.
HCN and Tyro developed the first integrated Medicare Easyclaim solution with PracSoft which links practice software to the EFTPOS/Easyclaim terminal. Currently more than 1,700 practices use this functionality and are enjoying the benefits of this integration.
The Blue Chip and Tyro Easyclaim solution streamlines the billing process and negates the need for re-keying information, saving practice staff valuable time.
IMPROVE YOUR FRONT DESK EFFICIENCY:
- Quick, simple , secure and convenient
- Eliminate billing and keying errors
- No Medicare card swipe required
- Automatic reconciliation through Blue Chip
- Online, real time reporting
- Integrated EFTPOS for all card payments
- Less paperwork for the practice
ECLIPSE Inpatient Medical Claiming
Blue Chip now uses ECLIPSE as an online claiming solution for Inpatient Medical Claiming. ECLIPSE is a Medicare initiative that enables doctors, health funds, Medicare Australia and practice administrations to lodge and settle claims electronically, safely and securely.
ECLIPSE provides Blue Chip customers with:
- Secure connection between practices, hospitals, billing agents, Medicare and Health Funds.
- Simple one click process of submitting an in-patient medical claim to both Medicare and Health Fund
- Online patient verification of Medicare enrolment and health fund membership.
- Faster resolution of claims and faster payment times
- Eliminate billing and claiming errors.
What's New in BC2.7.3
(Released 28 September 2011)
Blue Chip 2.7.3 is now compatible with 64-bit operating systems.
- New improved patient Account windows
- New improved Manual Batching facility
- New Improved Financial Report

Catalyst is an innovative, new Australian Medicines Information supporting clinicians at the point of care.
